Whether your organization uses Microsoft Outlook or SMTP, you can email an everyday user.
Tip: If your organization uses Microsoft Outlook, you can continue to use this email system to send emails to users; otherwise, to email a user using the SMTP option, your EMS Desktop Client user account must have an email address.
1. Search for the user whom you are emailing. See Also: Searching for a user.
2. On the user's window, make sure that the user is selected in the lower pane, and then click More > Email.
Depending on how your system is configured, either a pre-addressed Outlook email form or a pre-addressed SMTP email form opens. The To field is populated with the email address that is defined for the user, but you can edit this value if needed.
3. Complete and send the email as you normally would.