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EMS Software, LLC

Configuring Messages

 

 Concept: Messages Are Typically Added to the Headers of Confirmations, Notifications, and Invoices To Further Customise Them 
A message is a block of text that your users can add to the headers and footers of confirmations, emails, and invoices. One header message, one footer message, or both can be added. You associate them with confirmations, emails, and invoices in reservation or booking under Settings > Confirmation Settings > Email Options:

Messages can be used for a variety of purposes, such as providing a simple greeting to a group who is making a reservation, providing event instructions and contact information, and so on. For example, a Greeting message might be something such as “Thank you for reserving...” You can configure and store a variety of messages and then your users can select whichever is most appropriate for a given situation.

1. On the EMS menu bar, click Configuration > Other > Messages. The Messages window opens. This window lists all the messages that are currently configured in your EMS database.

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2. Click New. The Message dialog box opens. The Message tab is the active tab.

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3. Enter the information for the new message.

Field

Description

Message

The name for the message.

Note: The message name can be a maximum of 50 characters, including spaces.

Message Text

The unformatted message in its entirety.

4. Open the Confirmation HTML tab and do one of the following:

• Design is selected by default. Use the standard Windows plain text formatting options to format the message (spacing, number of lines, capitalization, and so on) so that it is displayed the way that you want in the headers and footers.

• Select HTML and enter the necessary HTML code to format the message (spacing, number of lines, capitalization, and so on) so that it is displayed the way that you want in the headers and footers.

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5. Optionally, click Spelling to spell check the message before you save it.

6. Click OK. The Message dialog box closes. You return to the Messages window with the newly configured message automatically selected.