Install the EMS Automated Report Service
EMS has a built-in functionality that automatically emails reports to users. Learn how to Configure Automated Reports.
The EMS Automated Report Service must be installed on a computer connected to the network and is running 24 hours a day. Existing versions of the EMS Automated Report Service must be manually uninstalled. Install the EMS Automated Report Service on one computer/server only.
If you encounter issues starting the service, visit the Knowledge Base available in Accruent Access for a possible solution or contact Customer Support.
To install the EMS automated report service:
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Verify the prerequisite software is installed.
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Manually uninstall any existing versions of the EMS Automated Report Service.
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Download the EMSAutomatedReportsSetup.msi onto the server that runs the service.
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Double-click EMSAutomatedReportsSetup.msi and follow the on-screen prompts.
We recommend that you accept the defaults.
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From Microsoft Windows Start menu, locate EMS Automated Report.
The EMS Automated Report Configuration page appears. -
Review and complete or change the following settings:
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Mode – type of authentication to the SMTP server
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SMTP Server – SMTP server name or IP address
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Use Gmail – check this option to set the service to use Gmail settings
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Port Number – SMTP port (default = 25)
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Use SSL – check this option if your SMTP server runs under SSL
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User Name/Password – required if an authentication mode other than Unauthenticated is selected
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In the Databases section of the dialog, you can see a sample server and database (named ‘server’ and ‘database’). Select this entry, click Edit, and change the values to your EMS server and database name.
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In Delivery Database > Database tab, complete the following:
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Server/Database – EMS server and database name
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EMS Authentication/Windows Authentication – the method of authentication to this database
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Email From – email address displayed in the From field of automated report emails that are sent
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Enable Service Event Logging – activates Windows event logging
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After making your entries, click OK.
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Click OK again to save your EMS Automated Report Service Configuration settings.
The EMS Automated Report Service is enabled.
See Also: Configure Automated Reports in the EMS Desktop Client User Guide.