Obtain the Installation Files

Contact Customer Support or your Professional Services consultant to get the following components:

  • EMSMaster_Install.sql – SQL script that will need to be executed against your EMS_Master database (for new installs and upgrades.)
  • EMS_Install.sql – SQL script that will need to be executed against your EMS database (for new installs and upgrades.)
  • EMSRoomWizard.msi – Installation file for the EMS-RoomWizard Interface website required to configure your EMS-RoomWizard connection/settings.

Contact Customer Support

Option 1 (Recommended): Go to Accruent Access to search the Knowledge Base or submit a case.

Option 2: Email support@accruent.com.

Option 3:

Americas: +1 877.345.3999 press 5 then 2
International: +44 0808.234.3335 press 5 then 2

If you do not have a customer login, register here.

 

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