Integration to Polycom

For EMS customers who use the Polycom RealPresence Resource Manager to manage their video communication systems, this interface enables integration between EMS and Polycom. Polycom provides a Third Party Booking API that exposes Polycom RealPresence Resource Manager booking functionality to external scheduling systems like EMS.

This Integration to Polycom Guide provides information on the following topics:

  • Introduction
  • Obtain the Installation Files
  • Install the EMS Polycom Service for the First Time
  • Install or Upgrade the EMS Polycom Service
  • Configure the EMS Polycom Interface
    • Install the Polycom Activity DLL on Users' Machines
    • Configure the EMS Polycom Rooms/Resources
    • Advanced EMS Polycom Interface Configuration

 

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