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EMS Software, LLC

Recurring Meetings in EMS for Outlook Allow Bookings in Conflict

Reported Issue
Issue Resolution

Edit Recurring Booking in Conflict

When editing a recurring meeting that was in conflict status, the room incorrectly appeared to be available in the Outlook® calendar, however, when the user attempted to change the room (clicking the Add Location button on the Manage Bookings screen), the following error occurred and the conflict could not be resolved. 

"Booking failed to update. Another user might have changed this booking or taken its location."

Changed validations so that the room in conflict did not appear as available in Outlook®, and ensure that users can change the room to correct the conflict.