Skip to main content
EMS Software, LLC


Virtual EMS is an optional, customer-facing web application that makes EMS available online. Virtual EMS provides an online calendar, streamlines the room request process and provides capability to support self-service reservations.

If you are upgrading to a newer version of Virtual EMS, please encourage users at your facility to review What's New in VEMS before they begin working with the new version of the software. Doing so will streamline the adoption of the new release and help them benefit from new features and functions that they might not otherwise discover. 

Contacting Customer Support

Important: If you do not have a customer login, register here.

Option 1 (Recommended): Submit a Ticket directly via the EMS Support Portal

Option 2: Email

Option 3 (Recommended for critical issues only): Phone (800) 288-4565