EMS V44.1 System Requirements

This topic lists the System Requirements for the EMS Database Server and the EMS Web Server, as well as for the following EMS products:

NOTE: EMS Software only supports the latest Service Pack or Continuous Update for the following SQL Server versions.

Database Server

Compatibility level

VERSION

DB COMPATIBILITY

110

Microsoft SQL Server 2012 = 11.00.XXXX

110

120

Microsoft SQL Server 2014 = 12.00.XXXX

110 (avoid CL for 2014)

130

Microsoft SQL Server 2016 = 13.00.XXXX

130

140

Microsoft SQL Server 2017* = 14.00.XXXX

140

*NOTE: 2017 is not yet officially supported by EMS Software.

Note: To view best practices for setting up your SQL server, refer to EMS Best Practices for SQL Server.

EMS Web Server

Operating System IIS VERSION

Windows Server 2012

8

Windows Server 2012 R2

8.5

Windows Server 2016

 
Prerequisites  

Application Pool Running 

(2.0 or 4.0 depending on the EMS Software Application)

.NET Framework 4.6.1**

 

Minimum System Requirements

Processor: 2.0 GHz and 4 cores or faster
Memory: 8 GB or more**
Hard-Disk Space: 1 GB or more

*For up to 100 concurrent users. Increased specs required for 100+ concurrent users.

*Requires an update to Windows Management Framework to version 3.
**= varies per EMS Software Application

EMS Desktop Client

Operating Systems

Windows 7 (32-bit and 64-bit)

Windows 8 (32-bit and 64-bit)

Windows 8.1 (32-bit and 64-bit)

Windows 10 (32-bit and 64-bit)

.NET Framework 4.6.1

EMS Web App

Desktop Browser

Internet Explorer 11 (please see Tip below)

Microsoft Edge (latest)

Firefox (latest)

Chrome (latest)

Safari (Mac) (latest)

*= varies per application.

Tip: EMS Web App V44.1 has been optimized for Internet Explorer 11 and does not require compatibility with previous versions of Internet Explorer.  EMS recommends disabling compatibility mode when using EMS Web App V44.1.

EMS Web App (Mobile)

Mobile Browser

Platform

Internet Explorer for Mobile 8.1

Windows

Internet Explorer for Mobile 10

Windows

Chrome

Android 4.4, 6.0, 7.0, 7.1 

iOS 9.x, iOS 10.x

Safari

iOS 9.x, iOS 10.x

EMS Platform Services

Operating System

IIS

Windows Server 2012  

8

Windows Server 2012 R2  

8.5

.NET Framework

4.6.1

Application Pool

4.0

PREREQUISITES (Prior to Update 28)

HTTPPlatformHandler IIS Module

Download Version 1.2 here OR download the installer here.

PowerShell

5+ Version

ASP.NET Version 4.6

Under Web Server (IIS) > Web Server > Application Development:

  • ISAPI Extensions
  • ISAPI Filters
  • .NET Extensibility 4.6

Prerequisites (Update 28 and Later)

ASP.NET Core

See Also: Installing ASP.NET Core.

PowerShell

5+ Version

ASP.NET Version 4.6

Under Web Server (IIS) > Web Server > Application Development:

  • ISAPI Extensions
  • ISAPI Filters
  • .NET Extensibility 4.6

EMS Mobile App

Supported Platforms

Android

4.4, 5.0, 6.0, 7.0, 7.1

iOS

9.x, 10.x
PREREQUISITES

To host and install EMS Mobile App, you will need the following:

  • EMS Database Server
  • EMS Web Server
  • EMS Platform Services (see also: Licensing Requirements
  • Mobile phone(s)

EMS for Outlook

   

Microsoft® Office

365

Outlook (32- and 64-bit)

2010, 2013, 2016

.NET Framework

4.6.1

Microsoft® Visual Studio 2010 Tools for Office Runtime

VSTO 2010

Prerequisites

EMS Web App

Latest

On User Workstations

Desktop requirements for Microsoft® Outlook Windows 7, 8, or 10

Integration to Microsoft Exchange

   

Microsoft® Exchange

2010 SP3, 2013, 2016

Microsoft® Office

365

See Also: Exchange Web Services (EWS) Impersonation and Configure EWS Impersonation

EMS Kiosk App

 

Internet Explorer 11

Google Chrome (latest)

ASP.NET Core 2.1.5*

URL Rewrite 2.1 for IIS**

*The EMS Kiosk App is an ASP.NET core application. The “.Net Core Server Hosting Bundle” needs to be installed on the web server.

**URL Rewrite 2.1 for IIS needs to be installed on the web server.

Hardware Requirements 

Hardware Requirements

1920 x 1080 multi-touch monitor (16:9 aspect ratio, 24" or larger)*

Kiosk stand and enclosure for the screen

RFID badge reader (as needed)

*EMS Software tests the EMS Kiosk App on an HD touch-screen monitor that is run on a Windows 10 computer.

IMPORTANT: When upgrading from U28 to U29, .NET Core 2.1.5 must be implemented, as U29 will not work with .NET Core 2.0.

EMS Room Sign App (formerly Glance)

Tablet Operating Systems

Supported Browsers

iOS 9, 10

Safari

Android 5, 6

Chrome, KioWare Lite (see Best Practice: Device Configuration Steps)

Windows 7, 8, 10

Chrome, Firefox

.NET Framework: 4.6.2

 

TABLET REQUIREMENTS

Supported Resolutions

1024 x 600
1280 x 800
1660 x 900
1920 x 1080
2048 x 1536

EMS tests on and recommends the iPad Mini and 8” Samsung Tab A.

NOTE: EMS Room Sign App will run on touch-enabled tablets (with above resolutions) set in landscape mode. Integrating with ArmorActive enclosures require a browser that can play sound. See Also: Best Practice: Device Configuration Steps

PREREQUISITES

EMS Desktop Client, running on database and web servers that meet our EMS System Requirements.

EMS Master Calendar

Master Calendar Database Server

   

Supported Platforms

Windows® 2016 Server

Windows® 2012 Server

Windows® 2012 Server R2

Minimum System Requirements

Processor: 2.0 GHz and 4 cores or faster

Memory: 8 GB or more

Hard-Disk Space: 2 separate physical drives of at least 6 GB; one for data, and the other for transaction logs (SCSI drives w/9ms access or better and RAID strategy for fault tolerance recommended)

Software: Microsoft SQL Server 2016 SP1, Microsoft SQL Server 2014, Microsoft SQL Server 2012

Network Card: 100 / 1000 Mbps Ethernet, switched

 Master Calendar Web Server

   

Supported Platforms

Windows® 2016 Server

Windows® 2012 Server

Windows® 2012 Server R2

IIS 7.0/7.5

Minimum System Requirements

Processor: 2.0 GHz and 4 cores or faster

Memory: 8 GB or more

Hard-Disk Space: 100 MB

Software: Application Pool .Net CLR Version 4.0, .NET Framework 4.6.1 Installed

Network Card: 100 / 1000 Mbps Ethernet, switched

Master Calendar V8.0 Services

Service

.NET Version

Disk Space

Email Notification Service

4.6.1

10 MB

Data Connector Service

4.6.1

10 MB

Data Import Service

4.6.1

10 MB

Master Calendar V7.0 Services

Service

.NET Version

Disk Space

Email Notification Service

2.0

10 MB

Data Connector Service

2.0

10 MB

Data Import Service

2.0

10 MB

Regics

Service

.NET Version

Disk Space

Email Notification Service

4.6.1

10 MB

EMS Services

Service

.NET Version

Disk Space

EMS Email Notification Service

4.6.1

100 MB

EMS No Show Notification Service

4.6.1

100 MB

EMS Automated Reports Service

4.6.1

100 MB

EMS Campus Auto Sync Service

4.6.1

100 MB

EMS Check-In Service

4.6.1

100 MB

EMS CISCO TMS Service

4.6.1

10 MB

EMS Floor Plans Web Service

4.6.1

2 MB

EMS Polycom Service

4.6.1

10 MB