EMS V44.1 System Requirements

Database Server
Microsoft SQL Server 2012 SP2
Microsoft SQL Server 2012 SP3
Microsoft SQL Server 2014 SP1, Compatibility Level 110
Microsoft SQL Server 2016 SP1, Compatibility Level 110

Note: To view best practices for setting up your SQL server, refer to EMS Best Practices for SQL Server.

Web Server
Operating System IIS App Pool
Windows Server 2008 R2* 7/7.5
Windows Server 2012 8
Windows Server 2012 R2 8.5
Windows Server 2016  
Application Pool Running 4.0**  
.NET Framework 4.6.1**  

Minimum System Requirements

Processor: 2.0 GHz and 4 cores or faster
Memory: 8 GB or more**
Hard-Disk Space: 1 GB or more

*For up to 100 concurrent users. Increased specs required for 100+ concurrent users.

*Requires an update to Windows Management Framework to version 3.
**= varies per EMS Software Application

EMS Web App

Desktop Browser
Internet Explorer 11 (please see Tip below)
Microsoft Edge (latest)
Firefox (latest)
Chrome (latest)
Safari (Mac) (latest)

*= varies per application

Tip:EMS Web App V44.1 has been optimized for Internet Explorer 11 and does not require compatibility with previous versions of Internet Explorer.  EMS recommends disabling compatibility mode when using EMS Web App V44.1.

EMS Web App (Mobile)

Mobile Browser Platform
Internet Explorer for Mobile 8.1 Windows
Internet Explorer for Mobile 10 Windows
Chrome Android 4.4, 6.0, 7.0, 7.1 
iOS 9.x, iOS 10.x
Safari iOS 9.x, iOS 10.x

EMS Mobile App

Supported Platforms
Android 4.4, 5.0, 6.0, 7.0, 7.1
iOS 9.x, 10.x

To host and install EMS Mobile App, you will need the following:

  • EMS database server, web server and EMS Platform Services (see Requirements
  • mobile phone(s)

EMS for Outlook

Microsoft® Office 365
Outlook (32- and 64-bit) 2010, 2013, 2016
.NET Framework 4.6.1

Microsoft® Visual Studio 2010 Tools for Office Runtime

VSTOR 2010
EMS Web App Latest

On User Workstations

Desktop requirements for Microsoft® Outlook Windows 7, 8, or 10

EMS Platform Services

Operating System IIS
Windows Server 2008 R2 7/7.5
Windows Server 2012   8
Windows Server 2012 R2   8.5
.NET Framework 4.6.1
Application Pool 4.0
HTTPPlatformHandler IIS Module

Download Version 1.2 here OR download the installer here.

PowerShell 5+ Version
ASP.NET Version 4.6

Under Web Server (IIS)->Web Server->Application Development:

  • ISAPI Extensions
  • ISAPI Filters
  • .NET Extensibility 4.6

EMS Integration for Exchange

Microsoft® Exchange 2010 SP3, 2013, 2016
Microsoft® Office 365
Exchange Web Services (EWS) impersonation

EMS Desktop Client

Operating Systems
Windows 7 (32-bit and 64-bit)
Windows 8 (32-bit and 64-bit)
Windows 8.1 (32-bit and 64-bit)
Windows 10 (32-bit and 64-bit)
.NET Framework 4.6.1

EMS Kiosk App

Supported Browsers
Internet Explorer 11
Google Chrome (latest)
.NET Framework 4.6.2

EMS Room Sign App (formerly EMS Glance)

Tablet Operating Systems Supported Browsers
iOS 9, 10 Safari
Android 5, 6 Chrome, KioWare Lite (see Best Practices for Device Configuration
Windows 7, 8, 10 Internet Explorer 11, Chrome, Firefox
.NET Framework: 4.6.2

Tablet Requirements

Supported Resolutions
1024 x 768
1280 x 1024
1660 x 900
1920 x 1080
2048 x 1536

Note: EMS Room Sign App will run on touch-enabled tablets (with above resolutions) set in landscape mode. Integrating with ArmorActive enclosures require a browser that can play sound. See Also: Best Practices for Device Configuration

EMS tests on and recommends the iPad Mini and 8” Samsung Tab A.

Prerequisites EMS Desktop Client, running on database and web servers that meet our EMS System Requirements.

EMS Campus Web Service

Operating System
Windows Server 2008/2008 R2*

When installing the EMS Campus Web Service on a Windows Server 2008/2008 R2 operating system, please ensure the following Web Server (IIS) Role Services are installed:

  • Common HTTP Features
  • IIS 6 Management Compatibility

Note: The EMS Campus Planning Interface also requires Microsoft .NET Framework v3.5 on the web server. In Windows Server 2008/2008 R2, this is a feature that can be enabled in Windows Server Manager.

EMS Services

Service .NET Version Disk Space
EMS Email Notification Service 4.6.1 100 mb
EMS No Show Notification Service 4.6.1 100 mb
EMS Automated Reports Service 4.6.1 100 mb
EMS Campus Auto Sync Service 4.6.1 100 mb
EMS Check-In Service 4.6.1 100 mb
EMS CISCO TMS Service 4.6.1 10 mb
EMS Floor Plans Web Service 4.6.1 2 mb
EMS Polycom Service 4.6.1 10 mb

Master Calendar V8.0 Services

Service .NET Version Disk Space
Email Notification Service 4.6.1 10 mb
Data Connector Service 4.6.1 10 mb
Data Import Service 4.6.1 10 mb

Master Calendar V7.0 Services

Service .NET Version Disk Space
Email Notification Service 4.6.1 10 mb
Data Connector Service 4.6.1 10 mb
Data Import Service 4.6.1 10 mb


Service .NET Version Disk Space
Email Notification Service 4.6.1 10 mb