In EMS, a confirmation is a document that details the critical information for a reservation—the date, the time, the location, the scheduled resources, and so on. You send a confirmation to the group who is sponsoring or hosting the event as verification that the reservation has been correctly set up—the time and location are correct, all the necessary resources have been scheduled, and so on. You can also use the confirmation to inform the group of any outstanding issues related to the reservation (such as a balance due) and to provide other information that is not necessarily reservation-specific such as your organization’s cancellation policies, your organization’s alcohol policies, and so on. You can generate a confirmation for all the bookings in a reservation, or just for a selected booking in a reservation.
This chapter covers the following topics:
Remember, a fast way to view reservations is through the Reservation Book. See “Viewing and Editing Reservations in the Reservation Book”.